Privacy Policy Effective Date: June 10, 2025

Who we are

Welcome to A_Watch_Studio, a brand of Aarada.pk (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

Our website address is: https://aarada.pk.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, purchase products, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • City
  • Province
  • Postal Code
  • Company Name (if applicable)
  • Order History
  • Payment Details (processed securely by payment providers)

1.2 Account Information

If you register an account, we may store:

  • Username
  • Password (encrypted)
  • Saved addresses
  • Wishlist
  • Order history

1.3 Automatically Collected Information

When visiting our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Language Preferences
  • Referral Website
  • Pages Visited
  • Products Viewed
  • Date and Time of Visit
  • Shopping Cart Activity

1.4 Cookies

We use cookies to:

  • Keep you logged in
  • Save your shopping cart
  • Remember preferences
  • Improve website performance
  • Analyze visitor behavior
  • Provide a better shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

2. How We Use Your Information

We use your information to:

  • Process orders
  • Deliver products
  • Verify payments
  • Contact you regarding your order
  • Provide customer support
  • Improve our website
  • Prevent fraud
  • Detect unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails and offers (only if you opt in)

3. Payment Information

For your security, A_Watch_Studio does not store complete debit or credit card details on its servers.

Payments are securely processed through trusted third-party payment providers.

Cash on Delivery (COD) orders require only the information necessary to complete delivery.

4. How We Share Your Information

We never sell your personal information.

We may share your information only when necessary with:

  • Courier companies
  • Payment gateway providers
  • Website hosting providers
  • Analytics providers
  • Marketing service providers
  • Government authorities where required by law

All third-party service providers are expected to maintain appropriate security measures.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Maintain customer records
  • Comply with tax and legal requirements
  • Resolve disputes
  • Prevent fraud

When your information is no longer required, it is securely deleted or anonymized.

6. Data Security

We use commercially reasonable security measures, including:

  • SSL encryption
  • Secure hosting
  • Password protection
  • Firewall protection
  • Restricted staff access
  • Regular software updates

Although we strive to protect your information, no internet transmission or electronic storage method is completely secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional updates, you may receive:

  • New product announcements
  • Exclusive discounts
  • Limited-time offers
  • Seasonal promotions
  • Product recommendations

You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.

8. Your Rights

Subject to applicable law, you may:

  • Access your personal information
  • Request corrections to inaccurate information
  • Update your account details
  • Request deletion of your information where legally permitted
  • Withdraw consent for marketing communications
  • Request information about how your data is processed

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of those websites. We encourage users to review their privacy policies before providing personal information.

10. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

11. International Visitors

If you access our website from outside Pakistan, you understand that your information may be processed and stored in Pakistan or in locations where our service providers operate.

12. Policy Updates

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted on this page with a revised Effective Date.

Your continued use of our website constitutes acceptance of the updated Privacy Policy.

13. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

A_Watch_Studio
A Brand of Aarada.pk

Website: https://aarada.pk

Email: support@aarada.pk

Email2: awatchstudio@gmail.com

Thank you for choosing A_Watch_Studio. Protecting your privacy is one of our highest priorities, and we are committed to maintaining the trust you place in us.

Terms & Conditions

Effective Date: June 10, 2025

Welcome to A_Watch_Studio, a brand of Aarada.pk (“Company”, “we”, “our”, or “us”). By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Acceptance of Terms

By visiting our website, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, Shipping Policy, Return Policy, and Refund Policy.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use our website and place orders.

3. Products

We sell watches, sunglasses, wallets, accessories, and other lifestyle products.

We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate. However:

  • Product colors may vary depending on your screen settings.
  • Minor design or packaging differences may occur due to manufacturer updates.
  • Product availability may change without notice.

4. Pricing

  • All prices are listed in Pakistani Rupees (PKR).
  • Prices may change without prior notice.
  • Promotional prices are valid only during the stated promotional period.
  • Pricing errors may occasionally occur. We reserve the right to cancel or correct affected orders before shipment.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.
  • Limit product quantities.
  • Cancel duplicate or suspicious orders.
  • Cancel orders due to pricing or inventory errors.
  • Request additional verification before processing an order.

If your order is cancelled after payment, any eligible refund will be processed according to our Refund Policy.

6. Payment Methods

We may accept one or more of the following payment methods:

  • Cash on Delivery (COD)
  • Bank Transfer
  • Debit/Credit Cards
  • Digital Wallets
  • Other approved payment methods displayed at checkout

Payments are processed through secure third-party payment providers.

7. Shipping

Orders are generally processed within 1–2 business days.

Estimated delivery:

  • Major cities: 2–4 business days
  • Other areas: 3–7 business days

Delivery estimates are not guaranteed and may be affected by factors outside our control.

8. Order Cancellation

Orders may be cancelled before dispatch by contacting our customer support.

Once an order has been shipped, it cannot be cancelled and must instead follow our Return Policy, where applicable.

9. Returns and Refunds

Returns and refunds are governed by our Return Policy and Refund Policy.

Customers should review those policies before placing an order.

10. User Accounts

If you create an account, you are responsible for:

  • Keeping your password confidential.
  • Maintaining accurate account information.
  • Restricting unauthorized access to your account.
  • All activities that occur under your account.

We may suspend or terminate accounts involved in fraudulent or abusive activities.

11. Prohibited Activities

Users must not:

  • Use the website for unlawful purposes.
  • Attempt to hack or interfere with website security.
  • Upload viruses or malicious software.
  • Copy or scrape website content without permission.
  • Misrepresent their identity.
  • Place fraudulent orders.

Violation of these rules may result in account suspension, order cancellation, or legal action.

12. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Videos
  • Graphics
  • Text
  • Icons
  • Designs
  • Website layout

is the property of A_Watch_Studio, Aarada.pk, or their respective licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

13. Product Availability

Products displayed on our website may become unavailable without prior notice.

We reserve the right to discontinue any product at any time.

14. Promotions and Discounts

Promotional offers:

  • Cannot usually be combined unless explicitly stated.
  • May have expiration dates.
  • Are subject to product availability.
  • May be withdrawn or modified without prior notice.

Coupon misuse may result in order cancellation.

15. Warranty

Where applicable, products may include a limited warranty against manufacturing defects. Warranty coverage does not apply to damage caused by misuse, accidents, normal wear and tear, water exposure (unless specifically stated), or unauthorized repairs.

Please refer to our separate Warranty Policy for complete details.

16. Limitation of Liability

To the fullest extent permitted by law, A_Watch_Studio shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website.
  • Inability to access the website.
  • Product misuse.
  • Delivery delays beyond our control.
  • Third-party service interruptions.

Our total liability shall not exceed the amount paid by the customer for the affected order.

17. Disclaimer

While we strive to provide accurate information, our website and services are provided on an “as is” and “as available” basis without warranties of any kind, except where required by law.

18. Force Majeure

We shall not be held responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Pandemics
  • Government restrictions
  • Strikes
  • War
  • Power failures
  • Internet outages
  • Courier disruptions

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes shall be subject to the jurisdiction of the competent courts in Pakistan.

20. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Changes become effective immediately upon publication on our website. Continued use of the website constitutes acceptance of the revised Terms.

21. Contact Us

For questions regarding these Terms & Conditions, please contact us:

A_Watch_Studio
A Brand of Aarada.pk

Website: https://aarada.pk

Email1: support@aarada.pk

Email2: awatchstudio@gmail.com

Shipping Policy

Effective Date: June 10, 2025

Welcome to A_Watch_Studio, a brand of Aarada.pk. We are committed to providing a smooth and reliable delivery experience for our customers.

1. Order Processing

After receiving your order, our team will verify and process it.

Orders are usually processed within:

1–2 business days

Processing may take longer during:

  • Sales campaigns
  • Public holidays
  • High-demand periods
  • Product availability checks

You will receive confirmation once your order has been processed.

2. Delivery Locations

We currently deliver across Pakistan through trusted courier partners.

Delivery availability depends on courier coverage in your area.

3. Estimated Delivery Time

Estimated delivery timelines:

Major Cities

2–4 business days

Other Areas

3–7 business days

These timelines are estimates and may vary due to:

  • Weather conditions
  • Courier delays
  • Public holidays
  • Incorrect address information
  • Security situations
  • Unforeseen circumstances

4. Shipping Charges

Shipping charges will be displayed during checkout.

Shipping fees may vary depending on:

  • Location
  • Order value
  • Promotional offers
  • Delivery method

5. Cash on Delivery (COD)

For COD orders:

  • Customers must provide accurate contact details.
  • Our team may contact customers to confirm orders.
  • Orders may be cancelled if confirmation is not received.
  • Repeated refusal of COD orders may result in restrictions on future COD availability.

6. Order Tracking

Where available, tracking details will be provided after dispatch.

Customers can use tracking information to monitor delivery status through the courier company’s system.

7. Incorrect Address

Customers are responsible for providing accurate:

  • Name
  • Phone number
  • Complete address
  • City
  • Postal code

A_Watch_Studio is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

8. Damaged Packages

If your package arrives damaged:

  • Take pictures of the package before opening it.
  • Inform us immediately.
  • Provide your order details and supporting evidence.

We will review the issue and assist according to our policies.

9. Delivery Issues

If your order is delayed or lost during shipping, please contact us.

We will coordinate with the courier company to investigate and resolve the matter.

Contact

A_Watch_Studio
A Brand of Aarada.pk
Website: https://aarada.pk
Email1: support@aarada.pk
Email2: awatchstudio@gmail.com

Return & Exchange Policy

Effective Date: June 10, 2025

At A_Watch_Studio, customer satisfaction is our priority. We carefully inspect products before dispatch to ensure quality.

1. Return Eligibility

Products may be returned or exchanged within 7 days of delivery only under the following conditions:

  • Wrong product received.
  • Product received with manufacturing defect.
  • Product damaged during delivery.
  • Missing item from the order.

2. Exchange Eligibility

Exchange requests must meet these requirements:

  • Request must be submitted within 7 days.
  • Product must be unused and unworn.
  • Original packaging must be intact.
  • All accessories, manuals, tags, and warranty cards must be included.
  • Proof of purchase must be provided.

3. Non-Returnable Items

Returns or exchanges are not accepted for:

  • Products damaged due to customer misuse.
  • Products showing signs of use or wear.
  • Scratches caused after delivery.
  • Broken glass caused by impact.
  • Water damage unless the product specifically includes water resistance warranty.
  • Products without original packaging.
  • Customized or personalized products.

4. Watch-Specific Conditions

For watches:

  • The protective stickers should remain attached where applicable.
  • The watch should not have been worn.
  • Links removed from bracelets cannot always be reversed.
  • Mechanical movements must not be opened or modified.

5. Sunglasses, Wallets & Accessories

For sunglasses, wallets, and accessories:

  • Products must be returned in original condition.
  • Packaging and accessories must be included.
  • Signs of usage may make the item ineligible for exchange.

6. Return Process

To request a return or exchange:

  1. Contact A_Watch_Studio customer support within 7 days.
  2. Provide:
    • Order number
    • Customer name
    • Contact number
    • Reason for return
    • Photos/videos showing the issue
  3. Wait for approval before sending the product back.
  4. After inspection, we will confirm the outcome.

7. Return Shipping

If the return is approved due to our mistake (wrong item or defective product), return shipping arrangements will be discussed.

For other approved returns, shipping costs may be the customer’s responsibility.

Contact

A_Watch_Studio
A Brand of Aarada.pk
Website: https://aarada.pk
Email1: support@aarada.pk
Email2: awatchstudio@gmail.com

Refund Policy

Effective Date: July 8, 2026

At A_Watch_Studio, we aim to provide quality products and excellent service. Refunds are processed according to the conditions below.

1. Refund Eligibility

Refunds may be approved when:

  • A wrong product was delivered.
  • A product has a verified manufacturing defect.
  • A product cannot be replaced due to availability issues.
  • An order was cancelled before dispatch.

2. Refund Inspection

Returned products must be inspected before approval.

Refund approval depends on:

  • Product condition
  • Return eligibility
  • Supporting evidence
  • Order verification

3. Refund Processing Time

Once approved:

  • Refunds are generally processed within 5–10 business days.
  • Banking/payment provider processing times may vary.

4. Refund Method

Refunds may be issued through:

  • Original payment method (where applicable)
  • Bank transfer
  • Other mutually agreed methods

For Cash on Delivery orders, refunds will normally be processed through bank transfer or another approved method.

5. Shipping Charges

Shipping charges are generally non-refundable unless:

  • The wrong product was sent.
  • The product arrived damaged.
  • The issue occurred due to our error.

6. Partial Refunds

Partial refunds may be considered if:

  • Product packaging is missing.
  • Accessories are missing.
  • Product condition has been affected after delivery.

7. Cancelled Orders

If an order is cancelled before dispatch, eligible refunds will be processed after verification.

Once an order has been dispatched, cancellation is not guaranteed and will follow the Return Policy.

Contact

For refund requests:

A_Watch_Studio
A Brand of Aarada.pk
Website: https://aarada.pk
Email1: support@aarada.pk
Email2: awatchstudio@gmail.com

Warranty Policy

Effective Date: June 10, 2025

At A_Watch_Studio, a brand of Aarada.pk, we are committed to providing quality watches and accessories. Our warranty policy ensures customers receive support for eligible manufacturing issues.

1. Warranty Coverage

Warranty coverage applies only to products that include a warranty card or are specifically mentioned as warranty-covered at the time of purchase.

Warranty coverage may include:

  • Manufacturing defects
  • Internal movement issues
  • Functional defects covered under product warranty terms

2. Warranty Duration

Warranty duration may vary depending on:

  • Product category
  • Brand
  • Manufacturer warranty
  • Product description at the time of purchase

The applicable warranty period will be mentioned with the product details or warranty card.

3. Warranty Does Not Cover

Warranty does not cover:

  • Physical damage caused by accidents
  • Scratches, dents, or cosmetic damage
  • Broken glass/crystal
  • Damage caused by misuse
  • Water damage unless specifically covered
  • Damage from unauthorized repairs
  • Normal wear and tear
  • Battery replacement (unless specifically stated)
  • Damage caused by improper handling

4. Watch Care Responsibility

Customers are advised to:

  • Avoid unnecessary exposure to water unless the watch is water-resistant.
  • Keep the watch away from chemicals and extreme temperatures.
  • Use authorized repair services.
  • Store the watch properly when not in use.

5. Warranty Claim Process

To request warranty service:

  1. Contact A_Watch_Studio customer support.
  2. Provide:
    • Order number
    • Customer details
    • Warranty card (if provided)
    • Description of the issue
    • Photos/videos if required
  3. Our team will review the claim.
  4. Approved claims will be processed according to warranty terms.

6. Warranty Decisions

A_Watch_Studio reserves the right to determine whether a reported issue qualifies for warranty service after inspection.

Contact

A_Watch_Studio
A Brand of Aarada.pk
Website: https://aarada.pk
Email1: support@aarada.pk
Email2: awatchstudio@gmail.com

Order Cancellation Policy

Effective Date: June 10, 2025

At A_Watch_Studio, we understand that customers may sometimes need to cancel an order.

1. Cancellation Before Dispatch

Customers may request cancellation before the order has been shipped.

To request cancellation:

  • Contact our customer support as soon as possible.
  • Provide your order number and customer details.

Cancellation approval depends on the order status.

2. Orders Already Dispatched

Once an order has been dispatched:

  • It cannot usually be cancelled.
  • Customers may need to follow our Return & Exchange Policy after receiving the product.

3. Refund for Cancelled Orders

For eligible prepaid cancelled orders:

  • Refunds will be processed after verification.
  • Processing time may vary depending on the payment method.

For COD orders:

  • Cancelled orders before dispatch will not require payment.
  • Repeated cancellations or refused deliveries may affect future COD availability.

4. Cancellation by A_Watch_Studio

We reserve the right to cancel orders due to:

  • Product unavailability
  • Incorrect pricing information
  • Payment verification issues
  • Suspicious or fraudulent activity
  • Incorrect customer information

Customers will be informed if an order is cancelled by us.

Contact

A_Watch_Studio
A Brand of Aarada.pk
Website: https://aarada.pk
Email1: support@aarada.pk
Email2: awatchstudio@gmail.com

Cookie Policy

Effective Date: June 10, 2025

This Cookie Policy explains how A_Watch_Studio, a brand of Aarada.pk, uses cookies and similar technologies on our website.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites remember information about your visit and provide a better browsing experience.

2. How We Use Cookies

We use cookies to:

  • Keep products in your shopping cart
  • Remember login details
  • Improve website performance
  • Understand customer behavior
  • Analyze website traffic
  • Improve marketing campaigns
  • Provide personalized experiences

3. Types of Cookies We Use

Essential Cookies

Required for website functions such as:

  • Shopping cart operation
  • Account login
  • Checkout process

Performance Cookies

Help us understand:

  • How visitors use our website
  • Which pages are popular
  • Website performance

Marketing Cookies

Used to:

  • Show relevant offers
  • Measure advertising performance
  • Improve customer communication

4. Managing Cookies

You can control or disable cookies through your browser settings.

Please note that disabling cookies may affect some website features, including shopping cart and checkout functionality.

5. Third-Party Cookies

Some trusted third-party services may use cookies, including:

  • Payment providers
  • Analytics providers
  • Advertising platforms
  • Social media integrations

These third parties have their own privacy policies.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time.

Any changes will be posted on this page with the updated effective date.

Contact Us

For questions about our Cookie Policy:

A_Watch_Studio
A Brand of Aarada.pk

Website: https://aarada.pk
Email1: support@aarada.pk
Email2: awatchstudio@gmail.com

Thank you for shopping with A_Watch_Studio. We appreciate your trust and are committed to providing a secure, transparent, and enjoyable shopping experience.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Thank you for choosing A_Watch_Studio. A Brand of Aarada.pk

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